Human Resource FAQs:
1. Calculating of employees overtime is a mess as there are some that arrive late, leave early, did not clock-in their attendance and many more. How can JINJI solve this issue?
By using JINJI Rostering, HR personnel are able to define a grace period for lateness and leave earlier scenarios. You may also predefined the penalty for not complete clock-in record and such.
2. Can JINJI handle a factory environment that runs multi-shifts with different allowance allocations?
Yes, this can be achieved by using JINJI Rostering and JINJI Payroll.
3. We have an existing time-clock system, will JINJI Rostering works with the system?
Yes, all JINJI apps can be integrated to your existing system.
4. We have been printing and distributing hard copies of employees’ pay-slip. This is time consuming, prone to human error as well as not environmental friendly. How JINJI helps improve this situation?
Go paper-less with JINJI Payroll ESS (Employee Self-service) module. Employees are able to view, print, download and save their pay-slip as and when needed.
5. Leave balance enquiry raise by employees are time consuming. HR personnel has been manually calculating the real-time leave entitlement and revert to employees accordingly. How can I improve this situation?
By using JINJI Leave, employees can check their real-time leave entitlement and history. The system will automatically calculate and update the real-time information. Employees can apply leaves through the system and be notified via email if the application is approve/ reject by their superior.
6. Can JINJI supports cross-company approval / multi-level approval / auto-routing approval?
Yes, all these can be achieved via JINJI Approval.
7. If there are changes in rules and regulations by the Government statutory, what should I do?
We will keep your JINJI system updated without any additional charges.
8. Due to heavy workload, HR personnel prone to miss out important task for instants deadline to renew working permit / passport and so on. How can JINJI overcome this?
With JINJI System Admin, HR personnel can defined an email alert schedule (for instance one week in advance) as a reminder before the working permit / passport expiry.
9. How many report templates can JINJI provide?
Up-to-95% of data in JINJI system can be exported to Microsoft Work, Excel, PDF format to deliver unlimited report requirements.
10. It’s a hassle to store all employees photo, certificate, employee hand-book and such.
JINJI Information System keeps a record of all the important documents confidentially unless it is meant to be shared among all employees (e.g.hand-book).
11. What is the standard response time on system support issues?
Our standard respond time is within four hours, from Mon to Fri (except public / state holiday) between 9.00am to 5.00pm.
12. Who will be attending to me if I make a call for support on JINJI system?
Your calls will be directly connected to our JINJI System helpdesk.
By using JINJI Rostering, HR personnel are able to define a grace period for lateness and leave earlier scenarios. You may also predefined the penalty for not complete clock-in record and such.
2. Can JINJI handle a factory environment that runs multi-shifts with different allowance allocations?
Yes, this can be achieved by using JINJI Rostering and JINJI Payroll.
3. We have an existing time-clock system, will JINJI Rostering works with the system?
Yes, all JINJI apps can be integrated to your existing system.
4. We have been printing and distributing hard copies of employees’ pay-slip. This is time consuming, prone to human error as well as not environmental friendly. How JINJI helps improve this situation?
Go paper-less with JINJI Payroll ESS (Employee Self-service) module. Employees are able to view, print, download and save their pay-slip as and when needed.
5. Leave balance enquiry raise by employees are time consuming. HR personnel has been manually calculating the real-time leave entitlement and revert to employees accordingly. How can I improve this situation?
By using JINJI Leave, employees can check their real-time leave entitlement and history. The system will automatically calculate and update the real-time information. Employees can apply leaves through the system and be notified via email if the application is approve/ reject by their superior.
6. Can JINJI supports cross-company approval / multi-level approval / auto-routing approval?
Yes, all these can be achieved via JINJI Approval.
7. If there are changes in rules and regulations by the Government statutory, what should I do?
We will keep your JINJI system updated without any additional charges.
8. Due to heavy workload, HR personnel prone to miss out important task for instants deadline to renew working permit / passport and so on. How can JINJI overcome this?
With JINJI System Admin, HR personnel can defined an email alert schedule (for instance one week in advance) as a reminder before the working permit / passport expiry.
9. How many report templates can JINJI provide?
Up-to-95% of data in JINJI system can be exported to Microsoft Work, Excel, PDF format to deliver unlimited report requirements.
10. It’s a hassle to store all employees photo, certificate, employee hand-book and such.
JINJI Information System keeps a record of all the important documents confidentially unless it is meant to be shared among all employees (e.g.hand-book).
11. What is the standard response time on system support issues?
Our standard respond time is within four hours, from Mon to Fri (except public / state holiday) between 9.00am to 5.00pm.
12. Who will be attending to me if I make a call for support on JINJI system?
Your calls will be directly connected to our JINJI System helpdesk.
